Non-Discrimination Policy
Policy Effective: 24th October 2024

At Wellspring Private GP Clinic, we are committed to cultivating a welcoming and inclusive environment for everyone, regardless of their background. Our clinic embraces diversity and upholds the belief that all individuals should be treated with dignity and respect in every interaction.

Our Commitment

We are dedicated to creating a space where patients, staff, and partners feel valued. At Wellspring, we reject all forms of discrimination and prejudice, believing that healthcare should be equitable and inclusive. This policy applies to all aspects of patient care, employment, and interaction within our clinic.

While we understand that we cannot dictate personal attitudes, we believe Wellspring can promote compassion, understanding, and inclusivity. We strive to remove any form of discrimination from our clinic and foster a positive atmosphere where everyone feels safe and respected.

Core Principles

Inclusion – Our clinic welcomes people from all walks of life, with the aim of creating an environment that is diverse and inclusive. We firmly oppose any form of bias or prejudice and comply with all relevant anti-discrimination laws. Beyond merely adhering to these laws, we are committed to fostering true inclusion.

Respect – We value and celebrate the wide range of experiences, cultures, and beliefs that our patients and staff bring to our clinic. We expect everyone to show respect in their interactions, regardless of differing beliefs, customs, or perspectives. All interactions should be grounded in mutual respect.

Prohibition Against Discrimination

We are committed to providing equal access to our services and workplace, free from any form of discrimination based on race, ethnicity, religion, gender identity, sexual orientation, marital status, age, disability, or family structure. All staff members, healthcare providers, and patients must adhere to these principles.

1. Race, Ethnicity, Nationality, Religion, Sexual Orientation, Gender Identity, or Marital Status

Wellspring Private GP Clinic maintains zero tolerance for discrimination based on these characteristics.

  • Providers must not deny services based on race, ethnicity, nationality, religion, sexual orientation, gender identity, or marital status.

  • Providers must not impose differing treatment or conditions based on these characteristics.

  • No communication should reflect bias or preference based on these factors.

2. Gender Identity

We honor the gender identity of every individual. We recognize that gender is a personal experience, and we respect each person’s preferred pronouns and identity.

  • Providers must not refuse service based on an individual’s gender identity.

  • Providers must not impose different terms or treatment based on gender.

  • No statements should suggest bias based on gender identity.

3. Age and Family Status

Wellspring respects and serves patients of all ages and family structures. We ensure that no individual is treated unfairly due to these characteristics.

  • Providers must not deny care or apply different terms due to a patient's age or family status, in line with applicable laws.

4. Disability

We are committed to providing accessible healthcare to patients with disabilities and making reasonable accommodations to meet their needs.

  • Providers must not refuse treatment based on a disability unless the care required exceeds our clinic’s capabilities.

  • We strive to offer accessible communication methods and care for patients with disabilities.

Reporting and Addressing Violations

Any individual—whether a patient, staff member, or healthcare provider—who experiences or witnesses discrimination at Wellspring Private GP Clinic is encouraged to report the issue to Dr. Uchenna Mkpadi, at wellspringprivategp@outlook.com. All reports will be handled confidentially and addressed promptly to ensure the safety and well-being of all individuals.

Conclusion

At Wellspring Private GP Clinic, we are committed to upholding a culture of fairness and equality. We strive to ensure that every individual who enters our clinic feels respected, valued, and safe. By adhering to this policy, we aim to create a welcoming space where everyone receives the care and respect they deserve.